Terms & Conditions

Making A Purchase
Making a purchase could not be easier. Just browse our store and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

All prices quoted are exclusive of V.A.T. where applicable. VAT will be added at Checkout.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.


Shipping And Handling
Delivery charge £6.95 +VAT (Mainland UK Only)

Minimum order value £50 net VAT

Next day delivery on all orders placed before 1pm Monday-Thursday (UK MAINLAND ONLY)
Orders placed before 1pm on a Friday will be delivered the following Monday (Closed Bank holidays)

Tariffs for Scottish Highlands, Off Shore UK, European & International Deliveries
We will email shipping costs & payment details after your order is placed.

Payment can be made via PayPal (Europe) or Bank Transfer (Europe & International).

There is a surcharge of £12 for Bank Transfer payments on all orders placed outside the UK.

Payment methods:
We accept PayPal payments for UK & European orders.
Please note payment via PayPal within the UK includes a 2% surcharge.

All prices quoted are exclusive of V.A.T. where applicable. VAT will be added at Checkout.

Tax Charges
For orders made from the UK 20% VAT is added.

We guarantee your satisfaction. Our products come with a 14 day guarantee.

Reaching Us
Sweetheart Hosiery are completely dedicated to your total satisfaction.

Our Contact details:

Sweetheart Distribution

Unit 5 Sheepscar House
15 Sheepscar Street South
West Yorkshire
United Kingdom

Tel: 0113 247 0270
Fax: 0113 243 8082

Opening Hours: Monday to Friday 9am to 4.30pm

If you need to reach us, please email via our online form on the 'Contact Us' page or alternatively, call on +44 (0)113 247 0270 or write to us at Sweetheart Distribution, Sheepscar House, Sheepscar Street South, Leeds, West Yorkshire. LS7 1AD. UK.

Returns Policy
If you are not completely happy with your purchase you can return it to us within 14 days of receiving the goods, unused and in its original packaging. The customer pays the return postage and packaging.

CALL US +44 (0)113 2470270